FAQ's
General Questions:
What are your opening hours?
- Our online store is open 24/7 for your shopping convenience.
What payment methods do you accept?
- We accept payments via credit/debit card (Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, Meta Pay, Amazon Pay), and PayPal.
Can I modify or cancel my order once it's been placed?
- You can modify or cancel your order within 24 hours of purchase by contacting us directly. After this timeframe, please reach out to us for further assistance.
Delivery:
What are the delivery times?
- Delivery times vary depending on your location. Typically, orders are shipped within 6 to 12 business days after payment confirmation.
Do you offer international delivery?
- Yes, we ship our products worldwide. Additional shipping fees may apply depending on your destination country.
Products:
Can I return or exchange a product?
- Yes, we accept returns and exchanges within 10 days of receiving your order. Please refer to our return policy for more details.
How can I check if a product is in stock?
- In-stock products are indicated on their respective page. If a product is out of stock, you can sign up for our waitlist to be notified when it becomes available again.
Customer Service
How can I contact you in case of an issue?
- You can contact us via our contact form on our website or by email atInfo@Obeylux.Com
Do you offer customer service in multiple languages?
- Yes, our customer service is available in all languages.